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With a focus on customer service and improving the patient experience, it is essential to hire people who are a good fit to your hospital during recruiting, hiring, and onboarding processes. The purpose of this paper is to provide you with proven strategies in attracting, interviewing, hiring and retaining staff.
In his Fellow Paper, Michael Cataznaro analyzes the importance of a well-thought out comprehensive training program and the resources needed from all levels within a facility in order to be successful.
The Association for the Healthcare Environment (AHE) announces a groundbreaking partnership with The Ohio State University to create the first academic certificate in healthcare environmental services within a hospitality management program.